Privacy Policy

Overview

RingCrew is a business-to-business AI voice answering service for trade contractors. This policy explains what information we collect and how we use it.

Information We Collect

When callers contact a contractor using RingCrew, we may collect:

• Name
• Phone number
• Service address
• Problem description
• Call recordings

How We Use Information

We use this information only to operate RingCrew, including:

• Relaying service requests to the contractor who uses RingCrew
• Sending service-related SMS notifications to the registered contractor
• Quality assurance and prompt iteration using call recordings

Data Sharing and Marketing

We do not sell caller data. We do not share caller data with third parties for marketing or promotional purposes. Mobile information and SMS consent are not shared with third parties or affiliates for marketing.

Retention

We retain call details and recordings only as long as needed to provide the service, maintain quality, and improve system prompts, unless a longer retention period is required by law or contract.

Security

We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure.

Contact

Hoverla LLC
hoverlatech.com
Email: contact@hoverlatech.com